Privacy Policy for Keerthana Call Taxi
📅 Last Updated: July 27, 2026
✅ Suitable for users aged 13 and above
1. Introduction
Welcome to Keerthana Call Taxi ("we", "our", "us"). We are committed to protecting your
privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our
mobile application and services.
By using Keerthana Call Taxi, you agree to the collection and use of information in
accordance with this policy.
2. Age Limitation (13+)
👶 Children's Privacy: Our app is intended for users who are 13 years of age or older.
We do not knowingly collect personal identifiable information from children under 13. If you are a parent or
guardian and you are aware that your child under 13 has provided us with personal data, please contact us
immediately so we can delete it.
3. Information We Collect
To provide a reliable taxi booking experience, we collect the following types of data:
-
Personal Identification Information: Your name, phone number, and email address
(used for account creation and ride communication).
-
Location Data: We collect your precise or approximate location (GPS) when the app is
active to match you with nearby drivers and track your ride. We do not continuously track you in the background
without your consent.
-
Device Information: Device model, operating system version, unique device identifiers,
and IP address to improve app performance and prevent fraud.
-
Ride History: Pickup/drop-off locations, route details, fare amounts, and timestamps
for billing and support purposes.
-
Payment Information: If you make payments via the app, we process payment details through
secure third-party gateways. We do not store your full credit/debit card details on our servers.
4. How We Use Your Information
We use the collected data to:
- Create and manage your user account.
- Connect you with nearby drivers and process ride requests.
- Send you ride confirmations, receipts, and support updates.
- Improve our routing algorithms, safety features, and app usability.
- Handle customer support inquiries and resolve disputes.
- Comply with legal obligations and prevent fraudulent activities.
5. Sharing of Information
We do not sell your personal data. However, we may share your information with:
-
Drivers: Your name, phone number, and pickup/drop-off location are shared with the
assigned driver to facilitate the ride.
-
Third-Party Service Providers: Payment processors (e.g., Stripe/Razorpay), map services
(e.g., Google Maps), and cloud hosting providers to operate our services. These parties are bound by
strict confidentiality agreements.
-
Legal Authorities: If required by law, regulation, or legal process (e.g., court order),
we may disclose your information to authorities.
6. Data Security
We take data security seriously. We implement industry-standard encryption (SSL/TLS), secure servers,
and strict access controls to protect your data from unauthorized access, alteration, disclosure, or destruction.
However, please remember that no method of transmission over the internet is 100% secure.
7. Data Retention & Deletion
We retain your personal data only as long as necessary to provide you with our services and to comply with
legal obligations (e.g., tax records).
If you wish to delete your account and all associated data, you can do so directly within the app's settings
or by visiting our dedicated Account Deletion Request Page:
🔗 Request Account Deletion
* If you host this page at a different URL, replace the link above with your full deletion URL (e.g., https://www.yourwebsite.com/delete-account.html).
⏳ Processing Time: We will process your deletion request within 7 business days
and notify you via WhatsApp or email upon completion.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new
Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this
page periodically for any changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us: